Articles for tag: communication, culture, decision-making, Emotional intelligence, empathy, EQ, IQ, leadership, mental health, PDP, personality, professional, psychology

Emotional Intelligence: Conceptual Frameworks, Applications, and Critical Perspectives

Emotional intelligence (EI), or emotional quotient (EQ), is a concept that has reshaped our understanding of what truly matters for success. While a high IQ was once considered the sole indicator of capability, modern research reveals that our ability to understand and manage emotions—both our own and those of others—is a foundational life skill. This article explores the academic underpinnings of emotional intelligence, exploring its history, different theoretical models, and its profound impact across personal and professional domains. Join in ...

The COCKEREL Model of Teamwork

The concept of teamwork is vast and well-documented. Countless books, studies, and seminars explore its every nuance. This wealth of information, however, can be overwhelming. It often leads to confusion rather than clarity, leaving teams with plenty of theory but little practical guidance. Many people understand the importance of teamwork. Yet they lack a simple way to remember and apply the key principles in their daily work. This is where a practical, memorable framework becomes invaluable. The COCKEREL Model offers ...

Partnering with AI in Medicine: Innovations in Diagnostics, Education, and Patient Care

Artificial intelligence (AI) is poised to revolutionise healthcare, offering exciting opportunities to enhance the way doctors work. Tools like DeepSeek, Claude.ai (Amazon), Gemini (Google), Copilot (Microsoft) and Tulu3 are not here to replace medical professionals but to support them. By automating repetitive tasks, simplifying complex information, and uncovering patterns in data, AI can free up valuable time for doctors to focus on what matters most—their patients. While AI is still in its early stages in healthcare, its potential to transform ...

The importance of listening in psychiatry

Many will be wondering what does ‘listening’ mean. Some believe that ‘listening’ means ‘obeying’, like when dad or mum would have said, “Listen to me!”. That’s not the concept for this article. Instead the concept is like listening to what is being said; similar to listening to a song or listening when watching a movie. The concept of listening is about paying attention and processing information when psychiatrists are in consultation with patients. Of course, there are other times when ...

The Documentation Dilemma: When Too Much Meets Too Little

Medical documentation has become a flashpoint in healthcare, pitting the ideal of comprehensive record-keeping against the brutal realities of overloaded systems. Clinicians find themselves trapped between conflicting demands: create detailed, bulletproof notes that capture every clinical decision and patient interaction, or prioritise direct patient care in a system perpetually short on time and resources. This dilemma is not just about paperwork – it strikes at the heart of patient safety, legal protection, and the very nature of medical practice. In ...

Psychiatrists corresponding with their patients

In psychiatric practice, effective communication is important for fostering patient understanding, engagement, and adherence to treatment. One increasingly recognised method of enhancing this communication is through writing personalised correspondence to patients about their psychiatric care. Some correspondence may focus on treatment plans or care plans. The activity is not only about outpatient care. For in-patients psychiatrists may wish to share treatment plans, risk-assessments or provide information about medications. This article explores the pros and cons of writing to psychiatric patients ...

Car repairs v human repairs

Today I was at my Citroen garage to have a malfunctioning driver’s side door handle replaced. I had problems getting in and out of the car. The problematic door handle should have been replaced 2 weeks ago when I and the car were present at the garage for other repairs. But on that occasion, I was told that the chap who did the painting had not done it as he was supposed to, had arrived at the premises, and would ...

The importance of words in psychiatry

Have you ever read a text message and felt your blood boil, only to realise you completely misunderstood the sender? Those baffling moments come from the incredible power words carry — a power that shifts depending on how those words are spoken, the surrounding situation, and who says them. It is like we’re constantly dancing with interpretation, where tone, expression, and your own mood shape the whole experience. Yet, in today’s text-heavy world, much of this vital context gets lost, ...

Managing tail risk in psychiatry – collaborative mapping

Too often in psychiatry we are faced with the problem of tail risk. The basic idea is ‘low probability high impact‘ events. This commonly presents among relatively stable patients in contrast to patients in an acute phase of disturbance.  Some patients may have an established pattern of only one or two short-lived periods of disturbance per year where they present risks of suicide, homicide or violence, or arson. In any of those short-lived blips it is possible that serious harm ...

Communication

Communication is a broad and multifaceted concept that can be defined in various ways depending on the context. Communication in health services is a very big issue. Numerous inquiries have found communication problems.  NHS trusts and other health service organisations are unaware of the costs of communication deficiencies. It is a very difficult thing to assess the cost to their business and the costs to patients. The following general definition will be adopted for this article: “Communication is the process ...