Articles for category: Management

Key Issues Extracted from the Verita Report: Cambridge University Hospitals NHS Foundation Trust (October 2025)

This AI Assisted summary is fully traceable to the source document, ensuring transparency and accountability. Nobody in their right mind has the time to read all of 302 pages. Therefore, AI was used to assist. There may be errors in this publication. Readers must check all page number references and meanings extracted for accuracy and relevance. The full report (302 pages) is at https://media.cuh.nhs.uk/documents/Verita_report_-_October_2025_1.pdf Some may be wondering, “What has this got to do with psychiatry?” I am deeply sorry ...

Upward bullying: under-recognised in health services

When people speak of ‘bullying’ at the workplace unknowingly they are referring to one type of bullying, called “downward bullying.” This is where a person in a position of authority abuses their power usually to suborodinate workers or those are a similar level. A growing body of evidence suggests that bullying can also flow in the opposite direction. This phenomenon, known as “upward bullying,” occurs when subordinates engage in repeated aggressive or disrespectful behaviours towards their superiors, undermining their authority ...

Emotional Intelligence: Conceptual Frameworks, Applications, and Critical Perspectives

Emotional intelligence (EI), or emotional quotient (EQ), is a concept that has reshaped our understanding of what truly matters for success. While a high IQ was once considered the sole indicator of capability, modern research reveals that our ability to understand and manage emotions—both our own and those of others—is a foundational life skill. This article explores the academic underpinnings of emotional intelligence, exploring its history, different theoretical models, and its profound impact across personal and professional domains. Join in ...

Defining and Exploring Cultural Restitution

Abstract “Cultural Restitution” is a term coined here to describe a neutral phenomenon in organisational dynamics. It addresses the well-observed tendency for teams and their established cultural norms to revert to a previous state following the introduction and initial adoption of new practices or standards. Borrowing from physics, the paper posits that organisational culture possesses an inherent restorative force, akin to a material returning to its original shape, pulling it back towards a former equilibrium, even if dysfunctional. Cultural Restitution ...

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The NHS doom loop: How ‘efficiency savings’ create inefficiency

Walk onto many NHS mental health wards today and you’ll likely find agency nurses equating or outnumbering permanent staff. This isn’t a staffing choice – it’s the predictable endpoint of a perverse economic cycle that’s destroying both patient care and NHS finances. The spiral no one wants to name The pattern is grimly familiar to anyone working in the health service. Financial constraints imposed by central government force NHS Trusts to cut spending. Since staffing represents the largest operational cost, ...

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NHS Chair Dr Penny Dash assaults waste in healthservices

The Sunday Times (06/07/2025) published a wide-ranging interview with Dr Penelope Dash, the newly appointed Chair of NHS England. Her insight is expected to resonate deeply with the widespread frustration experienced across the healthcare profession. However, it is not merely the content of her remarks but the authority of the individual delivering them that warrants attention. Some doctors say that ‘Politics is not the business of doctors’ – except when politics hits them in the pocket of course i.e. pay, ...

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Understanding Ward Rounds in Psychiatry

What is a Ward Round? Conceptual anchor A Ward Round is a regular, organised meeting where a team of healthcare professionals discuss and plan a patient’s care. The setting is usually in-patient care. Think of it as an essential effort to make sure treatment is on track and to make any necessary adjustments. It is a time for specialists in a multidisciplinary team to share their insights. For the patient, or their relatives, it is quality time for them to ...

TheEditor

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The COCKEREL Model of Teamwork

The concept of teamwork is vast and well-documented. Countless books, studies, and seminars explore its every nuance. This wealth of information, however, can be overwhelming. It often leads to confusion rather than clarity, leaving teams with plenty of theory but little practical guidance. Many people understand the importance of teamwork. Yet they lack a simple way to remember and apply the key principles in their daily work. This is where a practical, memorable framework becomes invaluable. The COCKEREL Model offers ...

TheEditor

Onboarding Issues for Locum Doctors

Locum doctors are a vital component of the NHS workforce, providing essential flexibility and specialist skills. However, their ability to integrate swiftly is often undermined by persistent onboarding issues. As a consultant forensic psychiatrist working exclusively in locum posts, I have repeatedly encountered significant, preventable delays. While this article focuses on the acute challenges faced by locums, the principles of effective onboarding are universal. This article may be of value to locums in other areas of work e.g. nursing, social ...

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The Universal Nature of Patterns: Relevance to Cultures and Change Management

Recently – as I’m located well north in the UK – I’ve been observing patterns in cultures that vary from ‘the South’. A few days ago, some ‘folk’ asked me about what’s different. People broke out in laughter when I said, “Well, the prominent thing I noticed is that toilets flush more violently up here.” No joke – it’s true. In this very northern part of the UK they don’t fool around with shit in the toilet. One flush and ...